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Brown Bag Matinee—Conflict Resolution

November 15, 2012 11:00 am
November 15, 2012 12:00 pm
Philadelphia, 19104

Addressing conflict in the workplace helps to prevent unproductive behaviors like resentment, displacement, and defensiveness. This video will help you find win-win solutions to solving problems and improving morale. You’ll learn about causes of conflict in the workplace, how to resolve them, and how to communicate effectively.

Visit http://knowledgelink.upenn.edu/knav/nav/ for complete details and to register.

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