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HR L&E Presents: Learning with Lynda: Improving Your Conflict Competence

February 7, 2018 12:30 pm
February 7, 2018 1:30 pm
3632 Market Street, Suite 1A South, Philadelphia, 19104

Workplace conflict is inevitable. But it doesn’t have to end badly. In this course, author and conflict expert Craig Runde helps you manage workplace conflict more effectively. He first explains the dynamics that create conflict, and helps you become aware of what your conflict response is. Once you are aware of how conflict arises, learn some practical steps you can take to manage your emotions and engage with others constructively.

Learning with Lynda utilizes the University’s enterprise-wide license of Lynda.com to provide a blended learning solution to the Penn campus. Prior to attending the in-class session it is strongly recommended that you take the online Lynda module. During the classroom session we apply the concepts from the online module.

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